Shipping conditions
Shipping Policy
Thank you for shopping at Creamy Fabrics! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped containing your tracking information.
2. Estimated Shipping Times
We ship internationally to ensure our products reach customers worldwide:
- Standard International Delivery: 7 to 15 business days.
Please note that delivery times are estimates and start from the date of dispatch, not the order date. Unexpected delays can occasionally occur due to weather events, high volume peak seasons, or customs processing.
3. Order Tracking
Once your order has shipped, you will receive an automated email containing a tracking number and a link to trace your package. Please allow 24–48 hours for the tracking portal to update initial scan details.
4. Shipping Regions & Destinations
We ship to most global destinations. If we encounter an issue delivering to a specific location, our support team will notify you promptly via email.
5. Customs, Taxes, and Import Duties
Creamy Fabrics is not responsible for any customs fees, duties, or taxes applied to your order upon arrival in your country. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, local delivery fees, etc.).
6. Address Errors & Undeliverable Packages
Please ensure that your shipping address is fully correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us due to an invalid address, reshipping costs may apply.
7. Contact Us About Shipping
If you have any questions or experience unexpected delays regarding your delivery, please contact us at contact@creamyfabricsshapewear.com.